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Contact and Call Centre Outsourcing


Published on: 2024-01-04 | No of Pages : 136 | Industry : Service & Software

Publisher : MRA Reports | Format : PDF&Excel

Contact and Call Centre Outsourcing

The global Contact and Call Centre Outsourcing market is expected to reach US$ XX Million by 2027, with a CAGR of XX% from 2020 to 2027, based on MRA Reports newly published report.

The prime objective of this report is to provide the insights on the post COVID-19 impact which will help market players in this field evaluate their business approaches. Also, this report covers market segmentation by major market verdors, types, applications/end users and geography(North America, East Asia, Europe, South Asia, Southeast Asia, Middle East, Africa, Oceania, South America).



By Market Verdors

Teleperformance

Synnex

Alorica

Atento

Acticall Sitel Group

Arvato

Sykes

TTEC

SERCO GROUP

Xerox Corporation

CGS Inc

Webhelp

StarTek

Grupo Konecta

Carlyle Group (Comdata)

Capita

Hinduja Global Solutions (HGS)

Transcosmos

Five9

Transcom

HKT Teleservices

Telekom Malaysia (VADS)

Invensis Technologies



By Types

On-Premise Type

Cloud-based Type



By Applications

BFSI

Retail

Government and Public Sector

IT & Telecommunication

Healthcare and Life Sciences

Manufacturing

Others



Key Indicators Analysed

Market Players & Competitor AnalysisThe report covers the key players of the industry including Company Profile, Product Specifications, Production Capacity/Sales, Revenue, Price and Gross Margin 2016-2027 & Sales with a thorough analysis of the market’s competitive landscape and detailed information on vendors and comprehensive details of factors that will challenge the growth of major market vendors.

Global and Regional Market AnalysisThe report includes Global & Regional market status and outlook 2016-2027. Further the report provides break down details about each region & countries covered in the report. Identifying its sales, sales volume & revenue forecast. With detailed analysis by types and applications.

Market TrendsMarket key trends which include Increased Competition and Continuous Innovations.

Opportunities and DriversIdentifying the Growing Demands and New Technology

Porters Five Force AnalysisThe report provides with the state of competition in industry depending on five basic forcesthreat of new entrants, bargaining power of suppliers, bargaining power of buyers, threat of substitute products or services, and existing industry rivalry.



Key Reasons to Purchase

To gain insightful analyses of the market and have comprehensive understanding of the global market and its commercial landscape.

Assess the production processes, major issues, and solutions to mitigate the development risk.

To understand the most affecting driving and restraining forces in the market and its impact in the global market.

Learn about the market strategies that are being adopted by leading respective organizations.

To understand the future outlook and prospects for the market.

Besides the standard structure reports, we also provide custom research according to specific requirements.

Table of Content

1 Report Overview

1.1 Study Scope and Definition

1.2 Research Methodology

1.2.1 Methodology/Research Approach

1.2.2 Data Source

1.3 Key Market Segments

1.4 Players Covered: Ranking by Contact and Call Centre Outsourcing Revenue

1.5 Market Analysis by Type

1.5.1 Global Contact and Call Centre Outsourcing Market Size Growth Rate by Type: 2021 VS 2027

1.5.2 On-Premise Type

1.5.3 Cloud-based Type

1.6 Market by Application

1.6.1 Global Contact and Call Centre Outsourcing Market Share by Application: 2022-2027

1.6.2 BFSI

1.6.3 Retail

1.6.4 Government and Public Sector

1.6.5 IT & Telecommunication

1.6.6 Healthcare and Life Sciences

1.6.7 Manufacturing

1.6.8 Others

1.7 Coronavirus Disease 2019 (Covid-19) Impact Will Have a Severe Impact on Global Growth

1.7.1 Covid-19 Impact: Global GDP Growth, 2019, 2021 and 2022 Projections

1.7.2 Covid-19 Impact: Commodity Prices Indices

1.7.3 Covid-19 Impact: Global Major Government Policy

1.8 Study Objectives

1.9 Years Considered

2 Global Contact and Call Centre Outsourcing Market Trends and Growth Strategy

2.1 Market Top Trends

2.2 Market Drivers

2.3 Market Challenges

2.4 Porter’s Five Forces Analysis

2.5 Market Growth Strategy

2.6 SWOT Analysis

3 Global Contact and Call Centre Outsourcing Market Players Profiles

3.1 Teleperformance

3.1.1 Teleperformance Company Profile

3.1.2 Teleperformance Contact and Call Centre Outsourcing Product Specification

3.1.3 Teleperformance Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

3.2 Synnex

3.2.1 Synnex Company Profile

3.2.2 Synnex Contact and Call Centre Outsourcing Product Specification

3.2.3 Synnex Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

3.3 Alorica

3.3.1 Alorica Company Profile

3.3.2 Alorica Contact and Call Centre Outsourcing Product Specification

3.3.3 Alorica Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

3.4 Atento

3.4.1 Atento Company Profile

3.4.2 Atento Contact and Call Centre Outsourcing Product Specification

3.4.3 Atento Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

3.5 Acticall Sitel Group

3.5.1 Acticall Sitel Group Company Profile

3.5.2 Acticall Sitel Group Contact and Call Centre Outsourcing Product Specification

3.5.3 Acticall Sitel Group Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

3.6 Arvato

3.6.1 Arvato Company Profile

3.6.2 Arvato Contact and Call Centre Outsourcing Product Specification

3.6.3 Arvato Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

3.7 Sykes

3.7.1 Sykes Company Profile

3.7.2 Sykes Contact and Call Centre Outsourcing Product Specification

3.7.3 Sykes Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

3.8 TTEC

3.8.1 TTEC Company Profile

3.8.2 TTEC Contact and Call Centre Outsourcing Product Specification

3.8.3 TTEC Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

3.9 SERCO GROUP

3.9.1 SERCO GROUP Company Profile

3.9.2 SERCO GROUP Contact and Call Centre Outsourcing Product Specification

3.9.3 SERCO GROUP Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

3.10 Xerox Corporation

3.10.1 Xerox Corporation Company Profile

3.10.2 Xerox Corporation Contact and Call Centre Outsourcing Product Specification

3.10.3 Xerox Corporation Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

3.11 CGS Inc

3.11.1 CGS Inc Company Profile

3.11.2 CGS Inc Contact and Call Centre Outsourcing Product Specification

3.11.3 CGS Inc Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

3.12 Webhelp

3.12.1 Webhelp Company Profile

3.12.2 Webhelp Contact and Call Centre Outsourcing Product Specification

3.12.3 Webhelp Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

3.13 StarTek

3.13.1 StarTek Company Profile

3.13.2 StarTek Contact and Call Centre Outsourcing Product Specification

3.13.3 StarTek Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

3.14 Grupo Konecta

3.14.1 Grupo Konecta Company Profile

3.14.2 Grupo Konecta Contact and Call Centre Outsourcing Product Specification

3.14.3 Grupo Konecta Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

3.15 Carlyle Group (Comdata)

3.15.1 Carlyle Group (Comdata) Company Profile

3.15.2 Carlyle Group (Comdata) Contact and Call Centre Outsourcing Product Specification

3.15.3 Carlyle Group (Comdata) Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

3.16 Capita

3.16.1 Capita Company Profile

3.16.2 Capita Contact and Call Centre Outsourcing Product Specification

3.16.3 Capita Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

3.17 Hinduja Global Solutions (HGS)

3.17.1 Hinduja Global Solutions (HGS) Company Profile

3.17.2 Hinduja Global Solutions (HGS) Contact and Call Centre Outsourcing Product Specification

3.17.3 Hinduja Global Solutions (HGS) Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

3.18 Transcosmos

3.18.1 Transcosmos Company Profile

3.18.2 Transcosmos Contact and Call Centre Outsourcing Product Specification

3.18.3 Transcosmos Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

3.19 Five9

3.19.1 Five9 Company Profile

3.19.2 Five9 Contact and Call Centre Outsourcing Product Specification

3.19.3 Five9 Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

3.20 Transcom

3.20.1 Transcom Company Profile

3.20.2 Transcom Contact and Call Centre Outsourcing Product Specification

3.20.3 Transcom Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

3.21 HKT Teleservices

3.21.1 HKT Teleservices Company Profile

3.21.2 HKT Teleservices Contact and Call Centre Outsourcing Product Specification

3.21.3 HKT Teleservices Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

3.22 Telekom Malaysia (VADS)

3.22.1 Telekom Malaysia (VADS) Company Profile

3.22.2 Telekom Malaysia (VADS) Contact and Call Centre Outsourcing Product Specification

3.22.3 Telekom Malaysia (VADS) Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

3.23 Invensis Technologies

3.23.1 Invensis Technologies Company Profile

3.23.2 Invensis Technologies Contact and Call Centre Outsourcing Product Specification

3.23.3 Invensis Technologies Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

4 Global Contact and Call Centre Outsourcing Market Competition by Market Players

4.1 Global Contact and Call Centre Outsourcing Production Capacity Market Share by Market Players (2016-2021)

4.2 Global Contact and Call Centre Outsourcing Revenue Market Share by Market Players (2016-2021)

4.3 Global Contact and Call Centre Outsourcing Average Price by Market Players (2016-2021)

5 Global Contact and Call Centre Outsourcing Production by Regions (2016-2021)

5.1 North America

5.1.1 North America Contact and Call Centre Outsourcing Market Size (2016-2021)

5.1.2 Contact and Call Centre Outsourcing Key Players in North America (2016-2021)

5.1.3 North America Contact and Call Centre Outsourcing Market Size by Type (2016-2021)

5.1.4 North America Contact and Call Centre Outsourcing Market Size by Application (2016-2021)

5.2 East Asia

5.2.1 East Asia Contact and Call Centre Outsourcing Market Size (2016-2021)

5.2.2 Contact and Call Centre Outsourcing Key Players in East Asia (2016-2021)

5.2.3 East Asia Contact and Call Centre Outsourcing Market Size by Type (2016-2021)

5.2.4 East Asia Contact and Call Centre Outsourcing Market Size by Application (2016-2021)

5.3 Europe

5.3.1 Europe Contact and Call Centre Outsourcing Market Size (2016-2021)

5.3.2 Contact and Call Centre Outsourcing Key Players in Europe (2016-2021)

5.3.3 Europe Contact and Call Centre Outsourcing Market Size by Type (2016-2021)

5.3.4 Europe Contact and Call Centre Outsourcing Market Size by Application (2016-2021)

5.4 South Asia

5.4.1 South Asia Contact and Call Centre Outsourcing Market Size (2016-2021)

5.4.2 Contact and Call Centre Outsourcing Key Players in South Asia (2016-2021)

5.4.3 South Asia Contact and Call Centre Outsourcing Market Size by Type (2016-2021)

5.4.4 South Asia Contact and Call Centre Outsourcing Market Size by Application (2016-2021)

5.5 Southeast Asia

5.5.1 Southeast Asia Contact and Call Centre Outsourcing Market Size (2016-2021)

5.5.2 Contact and Call Centre Outsourcing Key Players in Southeast Asia (2016-2021)

5.5.3 Southeast Asia Contact and Call Centre Outsourcing Market Size by Type (2016-2021)

5.5.4 Southeast Asia Contact and Call Centre Outsourcing Market Size by Application (2016-2021)

5.6 Middle East

5.6.1 Middle East Contact and Call Centre Outsourcing Market Size (2016-2021)

5.6.2 Contact and Call Centre Outsourcing Key Players in Middle East (2016-2021)

5.6.3 Middle East Contact and Call Centre Outsourcing Market Size by Type (2016-2021)

5.6.4 Middle East Contact and Call Centre Outsourcing Market Size by Application (2016-2021)

5.7 Africa

5.7.1 Africa Contact and Call Centre Outsourcing Market Size (2016-2021)

5.7.2 Contact and Call Centre Outsourcing Key Players in Africa (2016-2021)

5.7.3 Africa Contact and Call Centre Outsourcing Market Size by Type (2016-2021)

5.7.4 Africa Contact and Call Centre Outsourcing Market Size by Application (2016-2021)

5.8 Oceania

5.8.1 Oceania Contact and Call Centre Outsourcing Market Size (2016-2021)

5.8.2 Contact and Call Centre Outsourcing Key Players in Oceania (2016-2021)

5.8.3 Oceania Contact and Call Centre Outsourcing Market Size by Type (2016-2021)

5.8.4 Oceania Contact and Call Centre Outsourcing Market Size by Application (2016-2021)

5.9 South America

5.9.1 South America Contact and Call Centre Outsourcing Market Size (2016-2021)

5.9.2 Contact and Call Centre Outsourcing Key Players in South America (2016-2021)

5.9.3 South America Contact and Call Centre Outsourcing Market Size by Type (2016-2021)

5.9.4 South America Contact and Call Centre Outsourcing Market Size by Application (2016-2021)

5.10 Rest of the World

5.10.1 Rest of the World Contact and Call Centre Outsourcing Market Size (2016-2021)

5.10.2 Contact and Call Centre Outsourcing Key Players in Rest of the World (2016-2021)

5.10.3 Rest of the World Contact and Call Centre Outsourcing Market Size by Type (2016-2021)

5.10.4 Rest of the World Contact and Call Centre Outsourcing Market Size by Application (2016-2021)

6 Global Contact and Call Centre Outsourcing Consumption by Region (2016-2021)

6.1 North America

6.1.1 North America Contact and Call Centre Outsourcing Consumption by Countries

6.1.2 United States

6.1.3 Canada

6.1.4 Mexico

6.2 East Asia

6.2.1 East Asia Contact and Call Centre Outsourcing Consumption by Countries

6.2.2 China

6.2.3 Japan

6.2.4 South Korea

6.3 Europe

6.3.1 Europe Contact and Call Centre Outsourcing Consumption by Countries

6.3.2 Germany

6.3.3 United Kingdom

6.3.4 France

6.3.5 Italy

6.3.6 Russia

6.3.7 Spain

6.3.8 Netherlands

6.3.9 Switzerland

6.3.10 Poland

6.4 South Asia

6.4.1 South Asia Contact and Call Centre Outsourcing Consumption by Countries

6.4.2 India

6.5 Southeast Asia

6.5.1 Southeast Asia Contact and Call Centre Outsourcing Consumption by Countries

6.5.2 Indonesia

6.5.3 Thailand

6.5.4 Singapore

6.5.5 Malaysia

6.5.6 Philippines

6.6 Middle East

6.6.1 Middle East Contact and Call Centre Outsourcing Consumption by Countries

6.6.2 Turkey

6.6.3 Saudi Arabia

6.6.4 Iran

6.6.5 United Arab Emirates

6.7 Africa

6.7.1 Africa Contact and Call Centre Outsourcing Consumption by Countries

6.7.2 Nigeria

6.7.3 South Africa

6.8 Oceania

6.8.1 Oceania Contact and Call Centre Outsourcing Consumption by Countries

6.8.2 Australia

6.9 South America

6.9.1 South America Contact and Call Centre Outsourcing Consumption by Countries

6.9.2 Brazil

6.9.3 Argentina

6.10 Rest of the World

6.10.1 Rest of the World Contact and Call Centre Outsourcing Consumption by Countries

7 Global Contact and Call Centre Outsourcing Production Forecast by Regions (2022-2027)

7.1 Global Forecasted Production of Contact and Call Centre Outsourcing (2022-2027)

7.2 Global Forecasted Revenue of Contact and Call Centre Outsourcing (2022-2027)

7.3 Global Forecasted Price of Contact and Call Centre Outsourcing (2022-2027)

7.4 Global Forecasted Production of Contact and Call Centre Outsourcing by Region (2022-2027)

7.4.1 North America Contact and Call Centre Outsourcing Production, Revenue Forecast (2022-2027)

7.4.2 East Asia Contact and Call Centre Outsourcing Production, Revenue Forecast (2022-2027)

7.4.3 Europe Contact and Call Centre Outsourcing Production, Revenue Forecast (2022-2027)

7.4.4 South Asia Contact and Call Centre Outsourcing Production, Revenue Forecast (2022-2027)

7.4.5 Southeast Asia Contact and Call Centre Outsourcing Production, Revenue Forecast (2022-2027)

7.4.6 Middle East Contact and Call Centre Outsourcing Production, Revenue Forecast (2022-2027)

7.4.7 Africa Contact and Call Centre Outsourcing Production, Revenue Forecast (2022-2027)

7.4.8 Oceania Contact and Call Centre Outsourcing Production, Revenue Forecast (2022-2027)

7.4.9 South America Contact and Call Centre Outsourcing Production, Revenue Forecast (2022-2027)

7.4.10 Rest of the World Contact and Call Centre Outsourcing Production, Revenue Forecast (2022-2027)

7.5 Forecast by Type and by Application (2022-2027)

7.5.1 Global Sales Volume, Sales Revenue and Sales Price Forecast by Type (2022-2027)

7.5.2 Global Forecasted Consumption of Contact and Call Centre Outsourcing by Application (2022-2027)

8 Global Contact and Call Centre Outsourcing Consumption Forecast by Regions (2022-2027)

8.1 North America Forecasted Consumption of Contact and Call Centre Outsourcing by Country

8.2 East Asia Market Forecasted Consumption of Contact and Call Centre Outsourcing by Country

8.3 Europe Market Forecasted Consumption of Contact and Call Centre Outsourcing by Countriy

8.4 South Asia Forecasted Consumption of Contact and Call Centre Outsourcing by Country

8.5 Southeast Asia Forecasted Consumption of Contact and Call Centre Outsourcing by Country

8.6 Middle East Forecasted Consumption of Contact and Call Centre Outsourcing by Country

8.7 Africa Forecasted Consumption of Contact and Call Centre Outsourcing by Country

8.8 Oceania Forecasted Consumption of Contact and Call Centre Outsourcing by Country

8.9 South America Forecasted Consumption of Contact and Call Centre Outsourcing by Country

8.10 Rest of the world Forecasted Consumption of Contact and Call Centre Outsourcing by Country

9 Global Contact and Call Centre Outsourcing Sales by Type (2016-2027)

9.1 Global Contact and Call Centre Outsourcing Historic Market Size by Type (2016-2021)

9.2 Global Contact and Call Centre Outsourcing Forecasted Market Size by Type (2022-2027)

10 Global Contact and Call Centre Outsourcing Consumption by Application (2016-2027)

10.1 Global Contact and Call Centre Outsourcing Historic Market Size by Application (2016-2021)

10.2 Global Contact and Call Centre Outsourcing Forecasted Market Size by Application (2022-2027)

11 Global Contact and Call Centre Outsourcing Manufacturing Cost Analysis

11.1 Contact and Call Centre Outsourcing Key Raw Materials Analysis

11.1.1 Key Raw Materials

11.2 Proportion of Manufacturing Cost Structure

11.3 Manufacturing Process Analysis of Contact and Call Centre Outsourcing

12 Global Contact and Call Centre Outsourcing Marketing Channel, Distributors, Customers and Supply Chain

12.1 Marketing Channel

12.2 Contact and Call Centre Outsourcing Distributors List

12.3 Contact and Call Centre Outsourcing Customers

12.4 Contact and Call Centre Outsourcing Supply Chain Analysis

13 Analyst's Viewpoints/Conclusions

14 Disclaimer

List of Figure

Table 1. Research Programs/Design for This Report

Table 2. Key Data Information from Secondary Sources

Table 3. Key Executives Interviewed

Table 4. Key Data Information from Primary Sources

Table 5. Key Players Covered: Ranking by Contact and Call Centre Outsourcing Revenue (US$ Million) 2016-2021

Table 6. Global Contact and Call Centre Outsourcing Market Size by Type (US$ Million): 2022-2027

Table 7. On-Premise Type Features

Table 8. Cloud-based Type Features

Table 16. Global Contact and Call Centre Outsourcing Market Size by Application (US$ Million): 2022-2027

Table 17. BFSI Case Studies

Table 18. Retail Case Studies

Table 19. Government and Public Sector Case Studies

Table 20. IT & Telecommunication Case Studies

Table 21. Healthcare and Life Sciences Case Studies

Table 22. Manufacturing Case Studies

Table 23. Others Case Studies

Table 26. Overview of the World Economic Outlook Projections

Table 27. Summary of World Real per Capita Output (Annual percent change; in international currency at purchasing power parity)

Table 28. European Economies: Real GDP, Consumer Prices, Current Account Balance, and Unemployment (Annual percent change, unless noted otherwise)

Table 29. Asian and Pacific Economies: Real GDP, Consumer Prices, Current Account Balance, and Unemployment (Annual percent change, unless noted otherwise)

Table 30. Western Hemisphere Economies: Real GDP, Consumer Prices, Current Account Balance, and Unemployment (Annual percent change, unless noted otherwise)

Table 31. Middle Eastern and Central Asian Economies: Real GDP, Consumer Prices, Current Account Balance, and Unemployment (Annual percent change, unless noted otherwise)

Table 32. Commodity Prices-Metals Price Indices

Table 33. Commodity Prices- Precious Metal Price Indices

Table 34. Commodity Prices- Agricultural Raw Material Price Indices

Table 35. Commodity Prices- Food and Beverage Price Indices

Table 36. Commodity Prices- Fertilizer Price Indices

Table 37. Commodity Prices- Energy Price Indices

Table 38. G20+: Economic Policy Responses to COVID-19

Table 39. Covid-19 Impact: Global Major Government Policy

Table 40. Contact and Call Centre Outsourcing Report Years Considered

Table 41. Market Top Trends

Table 42. Key Drivers: Impact Analysis

Table 43. Key Challenges

Table 44. Porter's Five Forces Analysis

Table 45. Contact and Call Centre Outsourcing Market Growth Strategy

Table 46. Contact and Call Centre Outsourcing SWOT Analysis

Table 47. Teleperformance Contact and Call Centre Outsourcing Product Specification

Table 48. Teleperformance Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 49. Synnex Contact and Call Centre Outsourcing Product Specification

Table 50. Synnex Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 51. Alorica Contact and Call Centre Outsourcing Product Specification

Table 52. Alorica Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 53. Atento Contact and Call Centre Outsourcing Product Specification

Table 54. Table Atento Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 55. Acticall Sitel Group Contact and Call Centre Outsourcing Product Specification

Table 56. Acticall Sitel Group Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 57. Arvato Contact and Call Centre Outsourcing Product Specification

Table 58. Arvato Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 59. Sykes Contact and Call Centre Outsourcing Product Specification

Table 60. Sykes Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 61. TTEC Contact and Call Centre Outsourcing Product Specification

Table 62. TTEC Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 63. SERCO GROUP Contact and Call Centre Outsourcing Product Specification

Table 64. SERCO GROUP Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 65. Xerox Corporation Contact and Call Centre Outsourcing Product Specification

Table 66. Xerox Corporation Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 67. CGS Inc Contact and Call Centre Outsourcing Product Specification

Table 68. CGS Inc Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 69. Webhelp Contact and Call Centre Outsourcing Product Specification

Table 70. Webhelp Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 71. StarTek Contact and Call Centre Outsourcing Product Specification

Table 72. StarTek Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 73. Grupo Konecta Contact and Call Centre Outsourcing Product Specification

Table 74. Grupo Konecta Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 75. Carlyle Group (Comdata) Contact and Call Centre Outsourcing Product Specification

Table 76. Carlyle Group (Comdata) Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 77. Capita Contact and Call Centre Outsourcing Product Specification

Table 78. Capita Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 79. Hinduja Global Solutions (HGS) Contact and Call Centre Outsourcing Product Specification

Table 80. Hinduja Global Solutions (HGS) Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 81. Transcosmos Contact and Call Centre Outsourcing Product Specification

Table 82. Transcosmos Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 83. Five9 Contact and Call Centre Outsourcing Product Specification

Table 84. Five9 Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 85. Transcom Contact and Call Centre Outsourcing Product Specification

Table 86. Transcom Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 87. HKT Teleservices Contact and Call Centre Outsourcing Product Specification

Table 88. HKT Teleservices Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 89. Telekom Malaysia (VADS) Contact and Call Centre Outsourcing Product Specification

Table 90. Telekom Malaysia (VADS) Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 91. Invensis Technologies Contact and Call Centre Outsourcing Product Specification

Table 92. Invensis Technologies Contact and Call Centre Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 147. Global Contact and Call Centre Outsourcing Production Capacity by Market Players

Table 148. Global Contact and Call Centre Outsourcing Production by Market Players (2016-2021)

Table 149. Global Contact and Call Centre Outsourcing Production Market Share by Market Players (2016-2021)

Table 150. Global Contact and Call Centre Outsourcing Revenue by Market Players (2016-2021)

Table 151. Global Contact and Call Centre Outsourcing Revenue Share by Market Players (2016-2021)

Table 152. Global Market Contact and Call Centre Outsourcing Average Price of Key Market Players (2016-2021)

Table 153. North America Key Players Contact and Call Centre Outsourcing Revenue (2016-2021) (US$ Million)

Table 154. North America Key Players Contact and Call Centre Outsourcing Market Share (2016-2021)

Table 155. North America Contact and Call Centre Outsourcing Market Size by Type (2016-2021) (US$ Million)

Table 156. North America Contact and Call Centre Outsourcing Market Share by Type (2016-2021)

Table 157. North America Contact and Call Centre Outsourcing Market Size by Application (2016-2021) (US$ Million)

Table 158. North America Contact and Call Centre Outsourcing Market Share by Application (2016-2021)

Table 159. East Asia Contact and Call Centre Outsourcing Market Size YoY Growth (2016-2021) (US$ Million)

Table 160. East Asia Key Players Contact and Call Centre Outsourcing Revenue (2016-2021) (US$ Million)

Table 161. East Asia Key Players Contact and Call Centre Outsourcing Market Share (2016-2021)

Table 162. East Asia Contact and Call Centre Outsourcing Market Size by Type (2016-2021) (US$ Million)

Table 163. East Asia Contact and Call Centre Outsourcing Market Share by Type (2016-2021)

Table 164. East Asia Contact and Call Centre Outsourcing Market Size by Application (2016-2021) (US$ Million)

Table 165. East Asia Contact and Call Centre Outsourcing Market Share by Application (2016-2021)

Table 166. Europe Contact and Call Centre Outsourcing Market Size YoY Growth (2016-2021) (US$ Million)

Table 167. Europe Key Players Contact and Call Centre Outsourcing Revenue (2016-2021) (US$ Million)

Table 168. Europe Key Players Contact and Call Centre Outsourcing Market Share (2016-2021)

Table 169. Europe Contact and Call Centre Outsourcing Market Size by Type (2016-2021) (US$ Million)

Table 170. Europe Contact and Call Centre Outsourcing Market Share by Type (2016-2021)

Table 171. Europe Contact and Call Centre Outsourcing Market Size by Application (2016-2021) (US$ Million)

Table 172. Europe Contact and Call Centre Outsourcing Market Share by Application (2016-2021)

Table 173. South Asia Contact and Call Centre Outsourcing Market Size YoY Growth (2016-2021) (US$ Million)

Table 174. South Asia Key Players Contact and Call Centre Outsourcing Revenue (2016-2021) (US$ Million)

Table 175. South Asia Key Players Contact and Call Centre Outsourcing Market Share (2016-2021)

Table 176. South Asia Contact and Call Centre Outsourcing Market Size by Type (2016-2021) (US$ Million)

Table 177. South Asia Contact and Call Centre Outsourcing Market Share by Type (2016-2021)

Table 178. South Asia Contact and Call Centre Outsourcing Market Size by Application (2016-2021) (US$ Million)

Table 179. South Asia Contact and Call Centre Outsourcing Market Share by Application (2016-2021)

Table 180. Southeast Asia Contact and Call Centre Outsourcing Market Size YoY Growth (2016-2021) (US$ Million)

Table 181. Southeast Asia Key Players Contact and Call Centre Outsourcing Revenue (2016-2021) (US$ Million)

Table 182. Southeast Asia Key Players Contact and Call Centre Outsourcing Market Share (2016-2021)

Table 183. Southeast Asia Contact and Call Centre Outsourcing Market Size by Type (2016-2021) (US$ Million)

Table 184. Southeast Asia Contact and Call Centre Outsourcing Market Share by Type (2016-2021)

Table 185. Southeast Asia Contact and Call Centre Outsourcing Market Size by Application (2016-2021) (US$ Million)

Table 186. Southeast Asia Contact and Call Centre Outsourcing Market Share by Application (2016-2021)

Table 187. Middle East Contact and Call Centre Outsourcing Market Size YoY Growth (2016-2021) (US$ Million)

Table 188. Middle East Key Players Contact and Call Centre Outsourcing Revenue (2016-2021) (US$ Million)

Table 189. Middle East Key Players Contact and Call Centre Outsourcing Market Share (2016-2021)

Table 190. Middle East Contact and Call Centre Outsourcing Market Size by Type (2016-2021) (US$ Million)

Table 191. Middle East Contact and Call Centre Outsourcing Market Share by Type (2016-2021)

Table 192. Middle East Contact and Call Centre Outsourcing Market Size by Application (2016-2021) (US$ Million)

Table 193. Middle East Contact and Call Centre Outsourcing Market Share by Application (2016-2021)

Table 194. Africa Contact and Call Centre Outsourcing Market Size YoY Growth (2016-2021) (US$ Million)

Table 195. Africa Key Players Contact and Call Centre Outsourcing Revenue (2016-2021) (US$ Million)

Table 196. Africa Key Players Contact and Call Centre Outsourcing Market Share (2016-2021)

Table 197. Africa Contact and Call Centre Outsourcing Market Size by Type (2016-2021) (US$ Million)

Table 198. Africa Contact and Call Centre Outsourcing Market Share by Type (2016-2021)

Table 199. Africa Contact and Call Centre Outsourcing Market Size by Application (2016-2021) (US$ Million)

Table 200. Africa Contact and Call Centre Outsourcing Market Share by Application (2016-2021)

Table 201. Oceania Contact and Call Centre Outsourcing Market Size YoY Growth (2016-2021) (US$ Million)

Table 202. Oceania Key Players Contact and Call Centre Outsourcing Revenue (2016-2021) (US$ Million)

Table 203. Oceania Key Players Contact and Call Centre Outsourcing Market Share (2016-2021)

Table 204. Oceania Contact and Call Centre Outsourcing Market Size by Type (2016-2021) (US$ Million)

Table 205. Oceania Contact and Call Centre Outsourcing Market Share by Type (2016-2021)

Table 206. Oceania Contact and Call Centre Outsourcing Market Size by Application (2016-2021) (US$ Million)

Table 207. Oceania Contact and Call Centre Outsourcing Market Share by Application (2016-2021)

Table 208. South America Contact and Call Centre Outsourcing Market Size YoY Growth (2016-2021) (US$ Million)

Table 209. South America Key Players Contact and Call Centre Outsourcing Revenue (2016-2021) (US$ Million)

Table 210. South America Key Players Contact and Call Centre Outsourcing Market Share (2016-2021)

Table 211. South America Contact and Call Centre Outsourcing Market Size by Type (2016-2021) (US$ Million)

Table 212. South America Contact and Call Centre Outsourcing Market Share by Type (2016-2021)

Table 213. South America Contact and Call Centre Outsourcing Market Size by Application (2016-2021) (US$ Million)

Table 214. South America Contact and Call Centre Outsourcing Market Share by Application (2016-2021)

Table 215. Rest of the World Contact and Call Centre Outsourcing Market Size YoY Growth (2016-2021) (US$ Million)

Table 216. Rest of the World Key Players Contact and Call Centre Outsourcing Revenue (2016-2021) (US$ Million)

Table 217. Rest of the World Key Players Contact and Call Centre Outsourcing Market Share (2016-2021)

Table 218. Rest of the World Contact and Call Centre Outsourcing Market Size by Type (2016-2021) (US$ Million)

Table 219. Rest of the World Contact and Call Centre Outsourcing Market Share by Type (2016-2021)

Table 220. Rest of the World Contact and Call Centre Outsourcing Market Size by Application (2016-2021) (US$ Million)

Table 221. Rest of the World Contact and Call Centre Outsourcing Market Share by Application (2016-2021)

Table 222. North America Contact and Call Centre Outsourcing Consumption by Countries (2016-2021)

Table 223. East Asia Contact and Call Centre Outsourcing Consumption by Countries (2016-2021)

Table 224. Europe Contact and Call Centre Outsourcing Consumption by Region (2016-2021)

Table 225. South Asia Contact and Call Centre Outsourcing Consumption by Countries (2016-2021)

Table 226. Southeast Asia Contact and Call Centre Outsourcing Consumption by Countries (2016-2021)

Table 227. Middle East Contact and Call Centre Outsourcing Consumption by Countries (2016-2021)

Table 228. Africa Contact and Call Centre Outsourcing Consumption by Countries (2016-2021)

Table 229. Oceania Contact and Call Centre Outsourcing Consumption by Countries (2016-2021)

Table 230. South America Contact and Call Centre Outsourcing Consumption by Countries (2016-2021)

Table 231. Rest of the World Contact and Call Centre Outsourcing Consumption by Countries (2016-2021)

Table 232. Global Contact and Call Centre Outsourcing Production Forecast by Region (2022-2027)

Table 233. Global Contact and Call Centre Outsourcing Sales Volume Forecast by Type (2022-2027)

Table 234. Global Contact and Call Centre Outsourcing Sales Volume Market Share Forecast by Type (2022-2027)

Table 235. Global Contact and Call Centre Outsourcing Sales Revenue Forecast by Type (2022-2027)

Table 236. Global Contact and Call Centre Outsourcing Sales Revenue Market Share Forecast by Type (2022-2027)

Table 237. Global Contact and Call Centre Outsourcing Sales Price Forecast by Type (2022-2027)

Table 238. Global Contact and Call Centre Outsourcing Consumption Volume Forecast by Application (2022-2027)

Table 239. Global Contact and Call Centre Outsourcing Consumption Value Forecast by Application (2022-2027)

Table 240. North America Contact and Call Centre Outsourcing Consumption Forecast 2022-2027 by Country

Table 241. East Asia Contact and Call Centre Outsourcing Consumption Forecast 2022-2027 by Country

Table 242. Europe Contact and Call Centre Outsourcing Consumption Forecast 2022-2027 by Country

Table 243. South Asia Contact and Call Centre Outsourcing Consumption Forecast 2022-2027 by Country

Table 244. Southeast Asia Contact and Call Centre Outsourcing Consumption Forecast 2022-2027 by Country

Table 245. Middle East Contact and Call Centre Outsourcing Consumption Forecast 2022-2027 by Country

Table 246. Africa Contact and Call Centre Outsourcing Consumption Forecast 2022-2027 by Country

Table 247. Oceania Contact and Call Centre Outsourcing Consumption Forecast 2022-2027 by Country

Table 248. South America Contact and Call Centre Outsourcing Consumption Forecast 2022-2027 by Country

Table 249. Rest of the world Contact and Call Centre Outsourcing Consumption Forecast 2022-2027 by Country

Table 250. Global Contact and Call Centre Outsourcing Market Size by Type (2016-2021) (US$ Million)

Table 251. Global Contact and Call Centre Outsourcing Revenue Market Share by Type (2016-2021)

Table 252. Global Contact and Call Centre Outsourcing Forecasted Market Size by Type (2022-2027) (US$ Million)

Table 253. Global Contact and Call Centre Outsourcing Revenue Market Share by Type (2022-2027)

Table 254. Global Contact and Call Centre Outsourcing Market Size by Application (2016-2021) (US$ Million)

Table 255. Global Contact and Call Centre Outsourcing Revenue Market Share by Application (2016-2021)

Table 256. Global Contact and Call Centre Outsourcing Forecasted Market Size by Application (2022-2027) (US$ Million)

Table 257. Global Contact and Call Centre Outsourcing Revenue Market Share by Application (2022-2027)

Table 258. Contact and Call Centre Outsourcing Distributors List

Table 259. Contact and Call Centre Outsourcing Customers List





Figure 1. Product Figure

Figure 2. Global Contact and Call Centre Outsourcing Market Share by Type: 2021 VS 2027

Figure 3. Global Contact and Call Centre Outsourcing Market Share by Application: 2021 VS 2027

Figure 4. North America Contact and Call Centre Outsourcing Market Size YoY Growth (2016-2021) (US$ Million)

Figure 5. North America Contact and Call Centre Outsourcing Consumption and Growth Rate (2016-2021)

Figure 6. North America Contact and Call Centre Outsourcing Consumption Market Share by Countries in 2021

Figure 7. United States Contact and Call Centre Outsourcing Consumption and Growth Rate (2016-2021)

Figure 8. Canada Contact and Call Centre Outsourcing Consumption and Growth Rate (2016-2021)

Figure 9. Mexico Contact and Call Centre Outsourcing Consumption and Growth Rate (2016-2021)

Figure 10. East Asia Contact and Call Centre Outsourcing Consumption and Growth Rate (2016-2021)

Figure 11. East Asia Contact and Call Centre Outsourcing Consumption Market Share by Countries in 2021

Figure 12. China Contact and Call Centre Outsourcing Consumption and Growth Rate (2016-2021)

Figure 13. Japan Contact and Call Centre Outsourcing Consumption and Growth Rate (2016-2021)

Figure 14. South Korea Contact and Call Centre Outsourcing Consumption and Growth Rate (2016-2021)

Figure 15. Europe Contact and Call Centre Outsourcing Consumption and Growth Rate

Figure 16. Europe Contact and Call Centre Outsourcing Consumption Market Share by Region in 2021

Figure 17. Germany Contact and Call Centre Outsourcing Consumption and Growth Rate (2016-2021)

Figure 18. United Kingdom Contact and Call Centre Outsourcing Consumption and Growth Rate (2016-2021)

Figure 19. France Contact and Call Centre Outsourcing Consumption and Growth Rate (2016-2021)

Figure 20. Italy Contact and Call Centre Outsourcing Consumption and Growth Rate (2016-2021)

Figure 21. Russia Contact and Call Centre Outsourcing Consumption and Growth Rate (2016-2021)

Figure 22. Spain Contact and Call Centre Outsourcing Consumption and Growth Rate (2016-2021)

Figure 23. Netherlands Contact and Call Centre Outsourcing Consumption and Growth Rate (2016-2021)

Figure 24. Switzerland Contact and Call Centre Outsourcing Consumption and Growth Rate (2016-2021)

Figure 25. Poland Contact and Call Centre Outsourcing Consumption and Growth Rate (2016-2021)

Figure 26. South Asia Contact and Call Centre Outsourcing Consumption and Growth Rate

Figure 27. South Asia Contact and Call Centre Outsourcing Consumption Market Share by Countries in 2021

Figure 28. India Contact and Call Centre Outsourcing Consumption and Growth Rate (2016-2021)

Figure 29. Southeast Asia Contact and Call Centre Outsourcing Consumption and Growth Rate

Figure 30. Southeast Asia Contact and Call Centre Outsourcing Consumption Market Share by Countries in 2021

Figure 31. Indonesia Contact and Call Centre Outsourcing Consumption and Growth Rate (2016-2021)

Figure 32. Thailand Contact and Call Centre Outsourcing Consumption and Growth Rate (2016-2021)

Figure 33. Singapore Contact and Call Centre Outsourcing Consumption and Growth Rate (2016-2021)

Figure 34. Malaysia Contact and Call Centre Outsourcing Consumption and Growth Rate (2016-2021)

Figure 35. Philippines Contact and Call Centre Outsourcing Consumption and Growth Rate (2016-2021)

Figure 36. Middle East Contact and Call Centre Outsourcing Consumption and Growth Rate

Figure 37. Middle East Contact and Call Centre Outsourcing Consumption Market Share by Countries in 2021

Figure 38. Turkey Contact and Call Centre Outsourcing Consumption and Growth Rate (2016-2021)

Figure 39. Saudi Arabia Contact and Call Centre Outsourcing Consumption and Growth Rate (2016-2021)

Figure 40. Iran Contact and Call Centre Outsourcing Consumption and Growth Rate (2016-2021)

Figure 41. United Arab Emirates Contact and Call Centre Outsourcing Consumption and Growth Rate (2016-2021)

Figure 42. Africa Contact and Call Centre Outsourcing Consumption and Growth Rate

Figure 43. Africa Contact and Call Centre Outsourcing Consumption Market Share by Countries in 2021

Figure 44. Nigeria Contact and Call Centre Outsourcing Consumption and Growth Rate (2016-2021)

Figure 45. South Africa Contact and Call Centre Outsourcing Consumption and Growth Rate (2016-2021)

Figure 46. Oceania Contact and Call Centre Outsourcing Consumption and Growth Rate

Figure 47. Oceania Contact and Call Centre Outsourcing Consumption Market Share by Countries in 2021

Figure 48. Australia Contact and Call Centre Outsourcing Consumption and Growth Rate (2016-2021)

Figure 49. South America Contact and Call Centre Outsourcing Consumption and Growth Rate

Figure 50. South America Contact and Call Centre Outsourcing Consumption Market Share by Countries in 2021

Figure 51. Brazil Contact and Call Centre Outsourcing Consumption and Growth Rate (2016-2021)

Figure 52. Argentina Contact and Call Centre Outsourcing Consumption and Growth Rate (2016-2021)

Figure 53. Rest of the World Contact and Call Centre Outsourcing Consumption and Growth Rate

Figure 54. Rest of the World Contact and Call Centre Outsourcing Consumption Market Share by Countries in 2021

Figure 55. Global Contact and Call Centre Outsourcing Production Capacity Growth Rate Forecast (2022-2027)

Figure 56. Global Contact and Call Centre Outsourcing Revenue Growth Rate Forecast (2022-2027)

Figure 57. Global Contact and Call Centre Outsourcing Price and Trend Forecast (2022-2027)

Figure 58. North America Contact and Call Centre Outsourcing Production Growth Rate Forecast (2022-2027)

Figure 59. North America Contact and Call Centre Outsourcing Revenue Growth Rate Forecast (2022-2027)

Figure 60. East Asia Contact and Call Centre Outsourcing Production Growth Rate Forecast (2022-2027)

Figure 61. East Asia Contact and Call Centre Outsourcing Revenue Growth Rate Forecast (2022-2027)

Figure 62. Europe Contact and Call Centre Outsourcing Production Growth Rate Forecast (2022-2027)

Figure 63. Europe Contact and Call Centre Outsourcing Revenue Growth Rate Forecast (2022-2027)

Figure 64. South Asia Contact and Call Centre Outsourcing Production Growth Rate Forecast (2022-2027)

Figure 65. South Asia Contact and Call Centre Outsourcing Revenue Growth Rate Forecast (2022-2027)

Figure 66. Southeast Asia Contact and Call Centre Outsourcing Production Growth Rate Forecast (2022-2027)

Figure 67. Southeast Asia Contact and Call Centre Outsourcing Revenue Growth Rate Forecast (2022-2027)

Figure 68. Middle East Contact and Call Centre Outsourcing Production Growth Rate Forecast (2022-2027)

Figure 69. Middle East Contact and Call Centre Outsourcing Revenue Growth Rate Forecast (2022-2027)

Figure 70. Africa Contact and Call Centre Outsourcing Production Growth Rate Forecast (2022-2027)

Figure 71. Africa Contact and Call Centre Outsourcing Revenue Growth Rate Forecast (2022-2027)

Figure 72. Oceania Contact and Call Centre Outsourcing Production Growth Rate Forecast (2022-2027)

Figure 73. Oceania Contact and Call Centre Outsourcing Revenue Growth Rate Forecast (2022-2027)

Figure 74. South America Contact and Call Centre Outsourcing Production Growth Rate Forecast (2022-2027)

Figure 75. South America Contact and Call Centre Outsourcing Revenue Growth Rate Forecast (2022-2027)

Figure 76. Rest of the World Contact and Call Centre Outsourcing Production Growth Rate Forecast (2022-2027)

Figure 77. Rest of the World Contact and Call Centre Outsourcing Revenue Growth Rate Forecast (2022-2027)

Figure 78. North America Contact and Call Centre Outsourcing Consumption Forecast 2022-2027

Figure 79. East Asia Contact and Call Centre Outsourcing Consumption Forecast 2022-2027

Figure 80. Europe Contact and Call Centre Outsourcing Consumption Forecast 2022-2027

Figure 81. South Asia Contact and Call Centre Outsourcing Consumption Forecast 2022-2027

Figure 82. Southeast Asia Contact and Call Centre Outsourcing Consumption Forecast 2022-2027

Figure 83. Middle East Contact and Call Centre Outsourcing Consumption Forecast 2022-2027

Figure 84. Africa Contact and Call Centre Outsourcing Consumption Forecast 2022-2027

Figure 85. Oceania Contact and Call Centre Outsourcing Consumption Forecast 2022-2027

Figure 86. South America Contact and Call Centre Outsourcing Consumption Forecast 2022-2027

Figure 87. Rest of the world Contact and Call Centre Outsourcing Consumption Forecast 2022-2027

Figure 88. Manufacturing Cost Structure of Contact and Call Centre Outsourcing

Figure 89. Manufacturing Process Analysis of Contact and Call Centre Outsourcing

Figure 90. Channels of Distribution

Figure 91. Distributors Profiles

Figure 92. Contact and Call Centre Outsourcing Supply Chain Analysis