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Global Conversational AI for Retail and E-commerce Industry Outlook 2024: Overview, Opportunities, Key Companies and Forecast to 2034


Published on: 2024-01-04 | No of Pages : 411 | Industry : Service & Software

Publisher : GRD Survey | Format : PDF

Global Conversational AI for Retail and E-commerce Industry Outlook 2024: Overview, Opportunities, Key Companies and Forecast to 2034

Executive Summary

According to GRD Survey data, the global Conversational AI for Retail and E-commerce market is estimated at million US$ in 2021 and is expected to million US$ by the end of 2028, growing at a CAGR of % in the forecast period from 2022 to 2028.

This report studies the Conversational AI for Retail and E-commerce market dynamics from angles such as new entries, mergers and acquisitions, fundings, exit and major technology breakthroughs. Market performance is evaluated through market size (Million USD) by players, regions, product types and end industries. This report also studies the global market competition landscape, market drivers and trends, opportunities and challenges, risks and entry barriers, sales channels, distributors and Porter's Five Forces Analysis.

Geographically, this report is segmented into several key regions, with revenue, market share and growth Rate of Conversational AI for Retail and E-commerce in these regions, from 2016 to 2027, covering
North America (United States, Canada and Mexico)
Europe (Germany, France, UK, Italy, Spain and Russia, etc.)
Asia-Pacific (China, Japan, Korea, Southeast Asia, India, Australia)
South America (Brazil, Argentina, Colombia, etc.)
Middle East and Africa (Turkey, Saudi Arabia, South Africa, etc.)

Market Snapshot, By Product Type
IVA
Chatbots

Market Snapshot, By Application
Large Enterprises
SME

Main Market Players Analyzed in this report, including
SAP
Oracle
Nuance
Microsoft
IBM
Haptik
Google
Conversica
Baidu
AWS
Artificial Solutions

The study objectives of this report are
To study and analyze the global Conversational AI for Retail and E-commerce market size (Million USD) by company, key regions/countries, products and application, history data from 2016 to 2020, and forecast to 2027.
To understand industry structure of Conversational AI for Retail and E-commerce market by identifying its various subsegments.
To share detailed information about the key factors influencing the growth of the market (growth potential, opportunities, drivers, industry-specific challenges and risks).
To identify the key global Conversational AI for Retail and E-commerce manufacturers and regional typical players, to define, describe and analyze their sales volume, value, market share, market competition landscape, SWOT analysis and development plans in next few years.
To analyze the Conversational AI for Retail and E-commerce market with respect to individual growth trends, future prospects, and their contribution to the total market.
To project the value and volume of Conversational AI for Retail and E-commerce submarkets, with respect to key regions (along with their respective key countries).
To analyze competitive developments such as expansions, agreements, new product launches, and acquisitions in the market.
To strategically profile the key players and comprehensively analyze their growth strategies.

In this study, the years considered to estimate the market size of Conversational AI for Retail and E-commerce are as follows
History Year2016-2020
Base Year2020
Estimated Year2021
Forecast Year 2021 to 2027

This report includes the estimation of market size from top-down approach by analyzing major submarkets and their major driving factors, and verified from bottom-up approaches. Key players in the market have been identified through secondary research, and their market shares have been determined through primary and secondary research. All percentage shares, splits, and breakdowns have been determined using secondary sources and verified from primary sources.

For the data information by region, company, type and application, 2020 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

Key Stakeholders Considered in the study
Raw material vendors
Distributors/traders/wholesalers/suppliers
Regulatory authorities, including government agencies and NGO
Commercial research & development (R&D) institutions
Importers and exporters
Government organizations, research organizations, and consulting firms
Trade/Industrial associations
End-use industries

Table of Content

Global Conversational AI for Retail and E-commerce Industry Outlook 2022: Overview, Opportunities, Key Companies and Forecast to 2028.pdf

List of Figure

Table of Contents

1 Market Definition & Scope
1.1 Definition & Scope
1.2 Conversational AI for Retail and E-commerce Product Specifications
1.3 Main Events (Entry, M&A, Exit, Technology and Capital Activity)
1.4 Global Conversational AI for Retail and E-commerce Market Performance and Outlook

2 Market Development Performance under COVID-19
2.1 Influencing Factors of Industry Development in the Next Five Years
2.1.1 Drivers
2.1.2 Restraints
2.1.3 Opportunities
2.2 Porter’s Five Forces Analysis
2.3 Comparison of Alternatives and Conversational AI for Retail and E-commerce

3 3 Industrial Lift Cycle and Main Buyers Analysis
3.1 Industry Life Cycle Analysis
3.2 Key Buying Industries/Consumers
3.2.1 Major Buyers in Large Enterprises
3.2.2 Major Buyers in SME

4 Market Segment: by Type
4.1 Conversational AI for Retail and E-commerce Type Introduction
4.1.1 IVA
4.1.2 Chatbots
4.2 Global Conversational AI for Retail and E-commerce Revenue by Type 2016-2021

5 Market Segment: by Application
5.1 Conversational AI for Retail and E-commerce Type Introduction
5.1.1 Large Enterprises
5.1.2 SME
5.2 Global Conversational AI for Retail and E-commerce Revenue by Application 2016-2021

6 Marke Segment: by Region
6.1 Global Conversational AI for Retail and E-commerce Market by Region
6.2 North America Conversational AI for Retail and E-commerce Market 2016-2021
6.3 Europe Conversational AI for Retail and E-commerce Market 2016-2021
6.4 Asia Pacific Conversational AI for Retail and E-commerce Market 2016-2021
6.5 South America Conversational AI for Retail and E-commerce Market 2016-2021
6.6 Middle East and Africa Conversational AI for Retail and E-commerce Market 2016-2021

7 North America
7.1 North America Conversational AI for Retail and E-commerce Market by Country 2016-2021
7.2 United States
7.3 Canada
7.4 Mexico

8 Europe
8.1 Europe Conversational AI for Retail and E-commerce Market by Country 2016-2021
8.2 Germany
8.3 France
8.4 UK
8.5 Italy
8.6 Russia
8.7 Spain

9 Asia Pacific
9.1 Asia Pacific Conversational AI for Retail and E-commerce Market by Country 2016-2021
9.2 China
9.3 Japan
9.4 Korea
9.5 Southeast Asia
9.6 India
9.7 Australia

10 South America
10.1 South America Conversational AI for Retail and E-commerce Market by Country 2016-2021
10.2 Brazil
10.3 Argentina
10.4 Colombia

11 Middle East and Africa
11.1 Middle East and Africa Conversational AI for Retail and E-commerce Market by Country 2016-2021
11.2 Turkey
11.3 Saudi Arabia
11.4 South Africa

12 Key Participants Company Information
12.1 SAP
12.1.1 SAP Company Information
12.1.2 SAP Conversational AI for Retail and E-commerce Product Portfolio, Specification and Application
12.1.3 SAP Conversational AI for Retail and E-commerce Revenue and Gross Margin (2019-2021)
12.1.4 SAP Key Development
12.2 Oracle
12.2.1 Oracle Company Information
12.2.2 Oracle Conversational AI for Retail and E-commerce Product Portfolio, Specification and Application
12.2.3 Oracle Conversational AI for Retail and E-commerce Revenue and Gross Margin (2019-2021)
12.2.4 Oracle Key Development
12.3 Nuance
12.3.1 Nuance Company Information
12.3.2 Nuance Conversational AI for Retail and E-commerce Product Portfolio, Specification and Application
12.3.3 Nuance Conversational AI for Retail and E-commerce Revenue and Gross Margin (2019-2021)
12.3.4 Nuance Key Development
12.4 Microsoft
12.4.1 Microsoft Company Information
12.4.2 Microsoft Conversational AI for Retail and E-commerce Product Portfolio, Specification and Application
12.4.3 Microsoft Conversational AI for Retail and E-commerce Revenue and Gross Margin (2019-2021)
12.4.4 Microsoft Key Development
12.5 IBM
12.5.1 IBM Company Information
12.5.2 IBM Conversational AI for Retail and E-commerce Product Portfolio, Specification and Application
12.5.3 IBM Conversational AI for Retail and E-commerce Revenue and Gross Margin (2019-2021)
12.5.4 IBM Key Development
12.6 Haptik
12.6.1 Haptik Company Information
12.6.2 Haptik Conversational AI for Retail and E-commerce Product Portfolio, Specification and Application
12.6.3 Haptik Conversational AI for Retail and E-commerce Revenue and Gross Margin (2019-2021)
12.6.4 Haptik Key Development
12.7 Google
12.7.1 Google Company Information
12.7.2 Google Conversational AI for Retail and E-commerce Product Portfolio, Specification and Application
12.7.3 Google Conversational AI for Retail and E-commerce Revenue and Gross Margin (2019-2021)
12.7.4 Haptik Key Development
12.9 Baidu
12.9.1 Baidu Company Information
12.9.2 Baidu Conversational AI for Retail and E-commerce Product Portfolio, Specification and Application
12.9.3 Baidu Conversational AI for Retail and E-commerce Revenue and Gross Margin (2019-2021)
12.9.4 Baidu Key Development
12.8 Conversica
12.8.1 Conversica Company Information
12.8.2 Conversica Conversational AI for Retail and E-commerce Product Portfolio, Specification and Application
12.8.3 Conversica Conversational AI for Retail and E-commerce Revenue and Gross Margin (2019-2021)
12.8.4 Conversica Key Development
12.11 Artificial Solutions
12.11.1 Artificial Solutions Company Information
12.11.2 Artificial Solutions Conversational AI for Retail and E-commerce Product Portfolio, Specification and Application
12.11.3 Artificial Solutions Conversational AI for Retail and E-commerce Revenue and Gross Margin (2019-2021)
12.11.4 Artificial Solutions Key Development

13 Global Conversational AI for Retail and E-commerce Market Forecast by Region by Type and by Application
13.1 Global Conversational AI for Retail and E-commerce Revenue Forecast 2022-2027
13.2 Global Conversational AI for Retail and E-commerce Forecast by Regions
13.3 Global Conversational AI for Retail and E-commerce Forecast by Type
13.4 Global Conversational AI for Retail and E-commerce Forecast by Application

14 Analyst Views and Conclusions

15 Methodology and Data Source
15.1 Methodology
15.2 Research Data Source
15.2.1 Secondary Data
15.2.2 Primary Data
15.2.3 Market Size Estimation
15.3 Legal Disclaimer